Our reputation is central to our success and we go to great lengths to protect it. By offering value for money, excellent customer service and property of the highest standards, we hope you’ll return to us for years to come.
The key to our success is in the selection and quality of our properties. The criteria we use in deciding whether to include a property cannot be rigidly itemised. From a house in its own grounds to a poolside apartment – each will have special qualities that might not apply to the other. That’s why we try to capture the essence of each property as fully as possible in a combination of words and pictures. Each property also has the added benefit of being supervised personally by Island Apartment Management.
But of course, it’s what you think that counts. That’s why we welcome your comments and take all feedback – positive and negative – very seriously. By gathering your comments we can monitor property quality to ensure standards are maintained and continuously improved.
Though not every property is equipped to the same standard, all our properties have everything you need for an enjoyable holiday and many offer far more than most would reasonably expect. From modern minimalist with every convenience to traditional Malay house with wood flooring have them all.
But regardless of size, age and location, all will have hot water, bathrooms and flushing WCs; kitchens will have all the utensils and appliances you would expect for every day use; well-furnished sitting rooms will have enough comfortable chairs for the maximum number accommodated and so will the dining table. There will also be at least one colour TV. If you would like a better indication of what to expect in a particular property then please check the ‘Amenities’ section of the property description where we list all that the property contains. Looking at the additional internal photographs included with each property’s web site entry will also give an indication of the standards to be found.
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